This policy explains how Green Parking Ltd. uses the personal information collected from you. It also describes how long that information is kept for and the limited circumstance in which we might disclose it to third parties.
Green Parking Ltd. holds three types of personal information which allows us to manage our car park locations.
In the event of non-payment of a parking tariff or unauthorised parking, the details of the registered keeper are provided to Green Parking by The Driver and Vehicle Licensing Agency (DVLA). This allows us to issue Parking Charge Notices (PCNs) for non-payment of a parking charge. It also enables the Driver to challenge the PCN.
In order to comply with the General Data Protection Regulations, your details will only be kept for the shortest time required. This will vary according to the type of data being held.
If you wish to see full details of the information Green Parking Ltd. holds in connection with you, you will need to make a subject access request under the General Data Protection Regulations. If you’ve received a PCN, we will have a maximum of four images, should you wish to obtain any of these images we might hold of your vehicle, or other personal data which we hold, you must make a formal subject access request. If you have not received a PCN there are only limited circumstances in which we might retain images of your vehicle. You will still need to submit a subject access request to obtain such images. To initiate a subject access request, email: firstname.lastname@example.org or call us on 01372 462 156.
Green Parking Ltd. has a contract with Nagels, Digital Doctors and ZZPS Ltd who provide the ‘back office’ service. We store all our information in a secure area protected by the latest encryption and firewall technology. These systems are regularly audited, and penetration tested to ensure your data is safe.
Your data will not be sent overseas, and we do not store entire credit/debit cards. These details will be requested during the processing of specific transactions.
To support the prevention and detection of crime, Green Parking Ltd. can provide a summary of all vehicle parking to the local police forces. Occasionally, personal information held in relation of Green Parking Ltd maybe requested and disclosed to:
Personal data may be shared with these organisations when a valid reason to the data under the General Data Protection Regulations (GDPR) and other data protection legislation is provided. Such requests are dealt with on a strictly case-by-case basis. Additionally, in the course of our day-to-day operations, we may monitor vehicles using our car parks. If we believe we’ve observes activity we believe to be fraudulent, we will provide the information to the local authorities or the police.
We do not store credit card details nor do we share financial details with any 3rd parties.
Green Parking Ltd. have fully committed to adherence of the General Data Protection Regulations (GDPR) following implementation on the 25 May 2018. In relation to our collection and processing of personal data, please see the below information.
Green Parking Ltd. will be the data controller and the contact details for the company are: –
Data Protection Officer: Neil Edwards
Data processors working on behalf of Green Parking Ltd are Nagels, ZZPS, JustPark, YourParking Space and RingGo. The data held is used for the purpose of customer service and administration, enforcement and fraud prevention.
Collected data will be stored within secure electronic records management systems, with the system being dependant on the nature of information. Green Parking Ltd. will store any correspondence from you and additional systems are used to process and store supporting information.
Under the GDPR you have the following rights to request information from the company:
Processing isn’t based on receiving your consent: however, we must inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. If your consent is withdrawn, Green Parking Ltd reserve the right to still collect and process data.
You have the right to lodge a complaint with a supervisory authority (in the UK that is the Information Commissioners Office ICO). The ICO can be contacted here https://ico.org.uk/concerns/.
If we are to process the personal data we hold for a purpose other than that for which is was originally collected, the we will provide you with information on what that other purpose is prior to the processing taking place. The extra information will include any relevant further information as referred above including the right to object to that further processing.